Travel Serenity

Privacy Policy

Last Updated: January 2024

Information We Collect

Travel Serenity collects personal information necessary to provide our travel planning services, including but not limited to: contact information, travel preferences, passport details, and payment information. We collect this information directly from you when you engage our services or through our website interactions.

How We Use Your Information

We use your personal information to plan and book your travel arrangements, communicate with you about your trips, process payments, and improve our services. We may also use your information to send you travel-related updates and promotional materials, which you can opt out of at any time.

Information Sharing

We share your information only with trusted travel partners (hotels, airlines, tour operators) necessary to fulfill your travel arrangements. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access protocols. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also request a copy of the data we have about you or ask us to restrict processing of your information.

Contact Us

For privacy-related questions or concerns, please contact us at [email protected] or call +1-555-SERENITY.

Terms of Use

Last Updated: January 2024

Agreement to Terms

By engaging Travel Serenity's services, you agree to these Terms of Use. These terms constitute a legally binding agreement between you and Travel Serenity.

Services Description

Travel Serenity provides luxury travel planning and concierge services. We act as intermediaries between clients and travel suppliers (airlines, hotels, tour operators). We are not responsible for the actions or services of third-party providers.

Booking and Payment Terms

All bookings require a planning fee and deposits as specified in your service agreement. Final payment is due according to the terms outlined in your travel proposal. Cancellation policies vary by supplier and will be clearly communicated.

Client Responsibilities

Clients are responsible for providing accurate information, obtaining necessary travel documents (passports, visas), purchasing appropriate travel insurance, and complying with all travel requirements and restrictions.

Limitation of Liability

Travel Serenity's liability is limited to the fees paid for our services. We are not liable for delays, cancellations, or changes made by travel suppliers, weather-related issues, or other circumstances beyond our control.

Intellectual Property

All content on our website and in our communications is protected by copyright and other intellectual property laws. You may not reproduce or distribute our content without written permission.

Governing Law

These terms are governed by California state law. Any disputes will be resolved through binding arbitration in Los Angeles County, California.

Cookie Notice

Last Updated: January 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain website functions to work properly.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting privacy preferences or filling in forms.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance.

Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing customized content.

Third-Party Cookies

We may use third-party services like Google Analytics to analyze website traffic and improve user experience. These services may set their own cookies on your device.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website and your user experience.

Updates to This Notice

We may update this Cookie Notice periodically. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about our use of cookies, please contact us at [email protected].